Terms and Conditions

Terms and Conditions

Welcome to the 4gadgets website.  4gadgets recommends that you print out and keep a copy of these terms and conditions for future reference. These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. This site is owned and operated by MTR Group LImited ('MTR', ‘4gadgets’, 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email info@4gadgets.co.uk or phone: 0800 111 4458 (Monday - Friday, 9:00am - 5:00pm).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

4gadgets is a trading style of MTR Group Limited, a company registered in England and Wales with its registered office at Technology House, Magnesium Way, Hapton, Burnley, BB12 7BF. Our company registration number is: 07839241, VAT number: GB 123 8610 32. MTR Group Limited is authorised and regulated by the Financial Conduct Authority (‘FCA’) for regulated consumer credit activities. Our FCA firm reference number is: 938654. You can check this on the Financial Services Register at https://register.fca.org.uk. We are a credit broker and not a lender, and we offer credit products provided by a limited number of finance providers.  Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

The Contract Between Us

Any contract for purchases made through the website will be with 4gadgets. 4gadgets must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received 4gadgets will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. 4gadgets acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

4gadgets is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

If within your 30 day cooling off period, you have seen the product you purchased reduced, you are entitled to return it to us free of charge and repurchase the product at a lower price. There is no cost to return your product to us – simply follow this guide. If you see the product you purchased reduced after your 30 day cooling off period, unfortunately there is nothing more we can do. We recommend you sign up to our newsletter so you are the first to know about any offers we release.

4gadgets can only send a product replacement to the address you provided in your original order as this is what formed your contract with us.  If you have moved and changed address, you must inform us by email to sales@4gadgets.co.uk and we will update your address on the record of your order.  Product replacements cannot be re-delivered if you do not inform us by email. 

Personal data: All handsets which are sold on the 4gadgets website will have been fully tested and factory reset by one of our engineers. If a phone is received by a customer and there is data on the handset, it is the customers responsibility to wipe this data.

General Terms

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the 4gadgets website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website

4gadgets own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the 4gadgets website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the 4gadgets website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the 4gadgets website.

Payment Details & VAT

4gadgets accepts payment by Visa, MasterCard, Klarna, Amazon Pay, Google Pay, Apple Pay and Paypal. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

All prices are inclusive of VAT, calculated under the second-hand VAT margin scheme.  We operate the under the Marginal VAT scheme (common on used goods), and therefore you cannot claim the VAT back. A VAT invoice can be supplied but it will not itemise the VAT.

4gadgets prices are in constant flux, and are liable to change at any time; the prices shown are subject to adjustments at any time.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay now (pay in full by card) 
  • Pay in 30 days (interest free) 
  • Pay in 3 or Pay over time (interest free) 

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

Klarna's Pay in 3 instalments and Pay in 30 day credit agreements are NOT regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. Finance is only available to permanent UK residents aged 18+, subject to status. T&Cs apply. http://klarna.com/uk/terms-and-conditions

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

Raylo Pay

Raylo Group Limited are registered in England and Wales under company number 11444120 and have a registered office at 5 New Street Square, London, EC4A 3TW. 

At 4gadgets, we want you to get the tech you really want - at a price you didn't expect.  We're now offering Raylo Pay - the market-leading leasing service - so you can get the best phones and tablets, and pay way less.  Raylo Pay will run a soft credit check to make a decision on your application.  If everything looks good, you'll receive your lovely bit of tech through the post and start enjoying it straight away.  All products returned to Raylo Pay go on to be reused in the circular economy which means a 50% reduced carbon footprint and e-waste free.

How it works

Lease for less - Leasing means lower prices with no upfront cost and it's interest-free.  

Choose a term - Pick 12 or 24 months for regular upgrades or 36 months for lowest prices.  

Upgrade for free - At the end, either upgrade for free or leave Raylo Pay by returning your device. 

How it works

When you land on a product page you can click on the "Learn More" link within the Klarna box underneath the short product description and to the left of the blue "Add to Basket" box/button.  This will show an example of the number of monthly payments available for the product you have selected, and is just one of many ways you can shop via Klarna.  You will find all the alternative options after you have selected Klarna at the checkout.  The availabilty of payment options may differ depending on the product selected and the purchase amount. 

When you arrive at our checkout page, you can click on either button in the checkout - "Pay in 30 Days" or "Pay in Instalments" - and you will end up with the same financing options laid out underneath; Pay now by card, Pay in 30 days, or Pay in 3 or Pay over time" and below that you can click on "Learn More" for more information. 

Once you have confirmed your phone number via two factor authentification, you will have a choice of which financing option to select.  If you choose "Pay Now" or "Pay in 30 Days" you will be required to enter your payment details immediately.  If you choose "Pay in 3 or Financing" you will then have a choice to split the cost into smaller payments e.g. 3 months, 6 months, 12 months, 24 months, 36 months - dependant on the value of the goods in your basket.  

Once you have selected your preferred option, enter your payment details and click confirm order. 


Availability of Goods You Order

If 4gadgets has insufficient stock to deliver the goods ordered by you, we will notify you immediately and discuss an alternative solution.  If no solution is found, any sum debited by 4gadgets from your payment method will be re-credited to your account and 4gadgets will notify you by email at the address given by you in your order form. The refund will be made immediately and will appear in your account within 5 working days. 4gadgets will not be obliged to offer any additional compensation for disappointment suffered.


4gadgets run competitions to provide customers with the chance to win prizes and freebies. However we do not allow more than one win per customer per household/IP address. Any email address collected will be automatically added to our mailing list. If you do not want to be added to our mailing list please send an email to sales@4gadgets.co.uk

Any email addresses collected will not be shared with any third party company.

Voucher Codes

All voucher codes must be redeemed by the recipient of the voucher or a family member only.  Usually voucher codes cannot be used in conjunction with other voucher codes or offers but do check the terms and conditions of each offer posted and sign up to our newsletter so you are the first to know about them.