Delivery Information

  • All orders over £40 are dispatched on the same working day via a free of charge next day delivery service with DPD, subject to the order being placed before 3pm.
  • All orders less than £40 are shipped on the same working day via a free of charge 48-hour delivery service with Royal Mail, subject to the order being placed before 3pm.

If an order is placed after 3pm on a Friday, your order will not be shipped until Monday for delivery on Tuesday as we do not process orders on a weekend. This includes bank holidays.

If you require your order to be delivered on a Saturday, you can pay £10 for this service. You must place your order before 3pm on a Friday and you must be at home at the time of delivery – DPD will notify you of this time on the day of your delivery – unfortunately we are not able to inform you prior to this time.

All orders outside of mainland UK will be shipped on a 2-day delivery service. Non-mainland UK includes: Scottish Highlands and Islands and Northern Ireland.

Please note we do not currently ship to Isle of Man, Guernsey, Jersey or any international country.

In the unlikely event of a delay on delivery our side, we will contact you with further information.

Order Tracking

If you wish to track your delivery, please navigate to My Account on and you can find your tracking number by clicking on your most recent ‘order number’ or ‘view order’.

All orders delivered via DPD must be signed for – it is your responsibility to ensure you are available to receive delivery. DPD will notify you in the morning of your delivery with a 1-hour time slot. If you are unable to receive your delivery, DPD will leave a calling card to inform you they will try to deliver your item the following day. This will be updated on your order within My Account on If you are unable to receive your delivery the second time, your order will be returned to our warehouse and you will need to arrange for your order to be re-shipped at your own expense.

All orders delivered via Royal Mail will be on our 48-hour tracked delivery service and tracking will be available in your My Account on

If you have any issues with your delivery you can call us on 0800 111 4458 or email us on