General - Trade In (6)

365 views September 13, 2022

  • What is 4gadgets trade-in? 4gadgets Trade-In is a website where you can sell your mobile phone, tablet, or other gadget and you will receive money on the same day we receive your goods. You can then purchase a newer phone from our 4gadgets website, eithe...
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  • Why should I consider 4gadgets trade-in? Same Day Pay Price Promise We buy in any Condition Free Postage & Returns Help the Environment & Reduce E-Waste Great Customer Reviews We take data deletion seriously
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  • What is the process for trading in my device? There are several steps to trade-in your device – below are the main ones: Select which phone you want to sell to us Choose how you want to get paid e.g., Bank Transfer, PayPal, Store Credit  Get a sale...
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  • What happens to my tech once I've received it? When we receive your gadget, it will be subjected to a quick visual assessment and a quote will then be generated to your email address. Each parcel is filmed during the process so that we can provide proof ...
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  • I unintentionally left my SIM memory card in my device. Can it be returned to me? We cannot handle any form of customer data so if you accidentally send in your device with your SD or SIM card inside, this unfortunately cannot be returned. We properly di...
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  • Do I need to include the charger or accessories with my tech? Yes and no. No, we don’t require you to send a mobile phone with its original box or accessories as we only pay you for the device. However, if you wish to send them as well to get rid of the...
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Device Valuation (1)

307 views September 16, 2022

Regrades (4)

310 views September 16, 2022

Condition (3)

316 views September 16, 2022

My Account (5)

343 views August 18, 2023

  • How do I log into my account? Make sure you're on the 4gadgets website. Once there, click “My Account” in the top right hand corner.  It looks like a person icon and is to the left of your basket. You will then need to enter your email address and passw...
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  • How can I access my order history? To view your order history, you'll need to log into your account which you can do by clicking here. Once in your account, click the "My orders" tab and you'll be shown your order history.
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  • How do I delete my 4gadgets account? We are very sorry if you feel the need to delete your account with us. Please contact our sales@4gadgets.co.uk and we process your request.
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  • Where can I locate my order number? Your order number can be found in your order confirmation email which comes from orders@4gadgets.co.uk at the exact time you place your order.    Alternatively, you can find your order within “My Account”, and viewing...
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  • How do I initiate a return? You will need to complete our returns form in "My Account" and then send us your device via our free returns label.  Full details of this process can be found on our returns page. 
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Packaging (1)

320 views September 16, 2022

  • How should I package my tech? Original packaging is by far the best option for sending your gadget because it is specifically designed for it. If you don't have the original packing, we recommend using a sturdy cardboard box and bubble wrap to protect th...
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Raylo Pay (1)

363 views August 31, 2023

Shipping (4)

324 views September 16, 2022

Payment (3)

332 views September 16, 2022

Account unlocking (1)

302 views September 16, 2022

  • How can I remove the account lock? Please note, we can only process devices that are unlocked, so it is crucial to remove your iCloud before shipping your tech to us. This process is easy and can be done either from your device or by logging into the iCl...
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